Arc Browser
Usability Evaluation
Overview
This project involved conducting a series of usability tests on the Arc Browser. The users were previously unfamiliar with Arc, and the insights we gained from the testing gave us ideas for making the technology easier to adapt.
Findings
Download the comprehensive analysis and suggestions.
Session 01
Live Usability Test
Session 02
Live Usability Test
Session 03
Live Usability Test
My Role
User Researcher, Study Designer, Moderator
Process
A study was designed to identify pain points with Arc. Users were then tested (to complete a series of tasks with the browser). Data was collected and analyzed. From the data, we were able to identify issues with the usability of the browser and make suggestions for improvement.
Detailed Visual Report
The final deliverable includes heatmaps, task success rates, and specific design recommendations for the Arc team.
View Report Artifact